About Me
With over 15 years in the corporate and government technology sectors, I’m platform and tool agnostic and quickly adapt to new environments. I thrive on finding clarity among the chaos to achieve human-centered solutions that span digital, physical, and service touchpoints.
Improving a user’s experience isn’t just about usability — it’s a business advantage. Investing in the experience of your company’s touchpoints and channels always pays off, whether through immediate results or long-term strategic benefits.
Career
I started at a small new media company during the height of the interactive CD-ROM era, before moving into web development at a premier Fortune 500 technology integrator. During my first decade there, I helped shape the company's Section 508 remediation strategy and advanced to a management role in Creative Services, where I led initiatives improving accessibility and design for government websites.
In the mid-2010s, I joined the company's Marketing and Communications team, driving large-scale internal projects and eventually establishing its User Experience practice. In that role, I oversaw the UX research and design for enterprise-wide initiatives, including improvements to business strategy and event planning, as well as an extensive modernization of the corporate intranet.
At every stage of my journey I have been dedicated to creating meaningful impact and delivering measurable results.
Family
Outside of work, my wife and I stay busy raising our five children, and have embraced a parenting approach inspired by Agile principles. Blessed with a large extended family and many meaningful friendships, we love exploring history, culture, and the great outdoors whenever we can.
Kind Words
"Patrick Leffas is an experienced, knowledgeable and collegial professional. A stand-up guy through and through with unquestioned integrity."
— Shane Canestra, VP of Finance
"You know the people in your office who will take the time to walk you through something you don't understand and teach you? That is Patrick. Incredibly knowledgeable, respectful, and a definite go-to colleague."
— Heather Earhart, Program Manager
"One of the most generous, collaborative, and helpful peers I ever have worked with. He is a consummate professional, always prepared, and is thoughtful and respectful of all co-workers."
— David Cline, Proposal Writer/Past Performance Manager
"Reliable. Knowledgeable. Helpful. Trustworthy. Friendly. Technically adept with a creative flair, he soaks up new concepts and technology like a sponge."
— Joe Knapp, Video Team Manager